Policies

General Policies

Cookies Settings

Cookies and other similar technologies are an essential part of how our Platform works. The main goal of cookies is to make your browsing experience easier and more efficient and to improve our services and the Platform itself. Likewise, we use cookies to show you targeted advertising when you visit third-party websites and apps. Here, you will find all the information on the cookies we use. Furthermore, you will be able to activate and/or deactivate them according to your preferences, except for any cookies that are strictly necessary for the functioning of the Platform. Keep in mind that blocking certain cookies may affect your experience on the Platform, as well as its functioning. By clicking “Confirm preferences”, the cookies selection you have made will be saved. If you have not selected any options, clicking this button will be the same as blocking all cookies. For more information, please consult our Cookie Policy.

What are cookies?

Cookies are small text files that your internet browser places on your device to store certain information. Using the information that is stored and retrieved, a website can recognise that you have previously accessed and visited it using the browser on your end device (e.g. your computer, smartphone, tablet).

Types of cookies

2.1 Strictly Necessary Cookies

These cookies are necessary for the correct functioning of the Platform, and they cannot be deactivated on our systems. Generally speaking, they are configured to respond to actions made by you when requesting services, such as adjusting your privacy preferences, logging in to your account or filling out forms. You can configure your browser to block these cookies or alert you when they are present; however, some parts of the platform will not work without them.

Cookies List:

Name	Provider	Purpose	Expiry
PHPSESSID	Guestcentric	Used to manage user sessions	Session

2.2 Technical cookies

Technical cookies are those that are strictly necessary for a user to be able to browse a website, platform or application and use the different options and services included on it. They also include cookies used by the editor to operate and manage a website and enable its functions and services, such as controlling traffic and communication of data, identifying sessions, accessing restricted sections, remembering the items in an order, completing the process of making an order, managing payments, checking for fraud linked to the security of the service, processing requests to register for – or participate in – events, counting visits for the purposes of invoicing the licences for the software used by the service (website, platform or application), using security elements during browsing, storing contents for video or audio broadcasting, enabling dynamic content (e.g. loading animations for text or images) or sharing content through social media. 

2.3 Analytical Cookies

Analytics cookies are cookies that allow the person managing them to monitor and analyse the behaviour of the users of the websites to which the cookies are linked, including to quantitatively measure the impact of advertisements. Information collected through this type of cookie is typically used to measure activity on a website, application or platform for the purposes of introducing improvements based on data analysis of how the service is used.

If you do not allow these cookies, we will not know when you visited our Platform.

Cookies List:

Name	Provider	Purpose	Expiry	Additional information
_ga	Google	Used to distinguish users	2 years	Terms of Service \| Google Analytics – Google
_gid	Google	Used to distinguish users	24 hours
_gat_gcTracker	Google	Throttle Request Rate	1 minute

2.4 Functionality or Customisation Cookies

These cookies enhance the functionality and personalisation of the Platform. They can be put in place by us or by third parties whose services we have incorporated into our pages. If you do not allow these cookies, some of our services will not function properly.

Cookies List:

Name	Provider	Purpose	Expiry
GCShoppingActivations_<GCID>_BEST_RATE_GUARANTEED	Guestcentric	Popup display control. Stores a true/false flag that indicates if the popup was already displayed.	10 minutes
GCShoppingActivations_<GCID>_LAST_RESERVATION	Guestcentric	Popup display control. Stores a true/false flag that indicates if the popup was already displayed.	10 minutes
GCShoppingActivations_<GCID>_LAST_RESERVATIONS	Guestcentric	Popup display control. Stores a true/false flag that indicates if the popup was already displayed.	10 minutes
GCShoppingActivations_<GCID>_LAST_WEEK_STAYS	Guestcentric	Popup display control. Stores a true/false flag that indicates if the popup was already displayed.	10 minutes
GCShoppingActivations_<GCID>TODAY_BEST_OFFER	Guestcentric	Popup display control. Stores a true/false flag that indicates if the popup was already displayed.	10 minutes
GCShoppingVisits_<GCID>	Guestcentric	Count visits to control popup display	1 Month
GCShoppingRecovery_<GCID>_EXIT	Guestcentric	Display shopping recovery	1 Month

Rights of users

As a user you can exercise your rights of access, to rectification, to erasure, to object, to restriction of processing and to data portability, when applicable, as well as to withdraw your consent to the processing of data. You may do so by sending a written request to AG’s data protection officer at the following email address: info@reservaalecrim.com. You must prove your identity when doing so.

You also have the right to file a complaint with the competent data protection authority. In Portugal, the competent authority is the Data Protection Agency (Comissão Nacional de Proteção de Dados - www.cnpd.pt).

You can find more information regarding AG’s policy on data privacy in the Website’s Privacy Policy.

Cookies management

During your visit to the Reserva Alecrim website, you will be asked to accept or reject the cookies used by the website.

If you wish to change the cookies authorised, you can do so in [Manage preferences].

In addition, browsers allow the user to accept, refuse or delete cookies at any time by configuring the appropriate settings in their browser. You can configure cookies in the Options or Preferences menu of your browser.

Please note that if you disable cookies, you will lose the automatic completion of some data, such as login details. In addition, some online services may not function properly, which may affect your ability to navigate the site.

Check in time 4:00 PM
Check out time 11:30 AM
Children age 12
Pets not allowed

Privacy and Cookies

What is a cookie?

Cookies are small text files that your web browser places on your device to store certain information. Through the information stored and returned, a website can recognize that you have previously accessed and visited it using the browser on your device (for example, your computer, smartphone or tablet).

Types of cookies

2.1 Strictly Necessary Cookies

2.2 Technical cookies

Technical cookies are those that allow the user to navigate through a website , platform or application and use the different options or services that exist therein, including those that the editor uses to allow the management and operation of the website and enable its functions and services such as, for example, monitoring traffic and data communication, identifying the session, accessing restricted areas, remembering the elements that make up an order, checking out an order, managing payments, controlling fraud linked to the security of the service, making the request for registration or participation in an event, counting visits for the purposes of invoicing the licenses of the software that serves as the basis for the service ( website , platform or application), using security tools during navigation, storing content for broadcasting videos or sound, enabling dynamic content (for example, animation of the loading of texts or images) or sharing content through social networks.

2.3 Analytical Cookies

Analytical cookies are those that allow the person responsible for them to monitor and analyze the behavior of users of the websites to which they are associated, including measuring the impact of advertising. The information collected through this type of cookie is normally used to quantify the activity of the websites , application or platform, in order to introduce improvements resulting from the analysis of usage data by users of the service.

If you do not allow these cookies, we will not know when you visited our Platform.

2.4 Functionality or Personalization Cookies

User rights

As a user, you may exercise your rights of access, rectification, erasure, opposition, limitation of processing and portability, where applicable, as well as revoke your consent, regarding the processing, by writing to the Data Protection Officer at the email address info@reservaalecrim.com, providing proof of your identity.

The user also has the right to lodge a complaint with a competent supervisory authority. In Portugal, this authority is the National Data Protection Commission ( www.cnpd.pt ).

The user can obtain further information about AG's privacy policy by consulting the of this Website .

Cookie management

During your visit to the Reserva Alecrim website you are asked to accept or refuse the cookies that the website uses.

Whenever you want to change the cookies you allow, you can do so in [Manage preferences].

In addition, browsers allow the user to accept, reject or delete cookies at any time by configuring the appropriate settings in their browser. You can configure cookies in the Options or Preferences menu of your browser.

Please note that by disabling cookies you will lose the automatic filling of some data, such as login details. In addition, it may prevent some online services from functioning correctly, affecting navigation on the website.